Return Policy

You have the right to return all or part of the order, for casual & pret-a-porte items within 14 calendar days and for cocktail & evening items within 4 calendar days from the date of receipt. We remind you that: For hygiene reasons our company does not accept returns on swimwear, leggings, bodysuits, tights and accessories (hats, belts, jewelry, scarves, shawls, scarves).

Your return will be accepted if all of the following apply:

1. The purchase has been made exclusively from our online store.

2. The product (s) is in excellent condition and the special markings (eg protectors, prices, tabs, labels) have not been removed. Returns are not accepted if conditions indicate that the product has been used (eg odors).

3. The return package must include the RETURN FORM completed and signed and the corresponding RECEIPT OF RETAIL SALE.

In the RETURN FORM you are given the following alternatives:

1. REPLACEMENT:

A. Fill in the “PRODUCTS TO RETURN” table and check the “REPLACE” check box

Β. Fill in the “REPLACEMENT” table

When your return is received by our company, we will contact you by phone to confirm the availability of the new product and proceed with shipping. Prior to receiving the returned items, our company does not make a reservation / commitment of a new product.

2. MONEY RETURN:

A. Fill in the “PRODUCTS FOR RETURN” table and check the “RETURN” box.

Β. Fill in the iban details, bank name and beneficiary name in the relevant fields of the form. The process is completed within 20 working days from the date we receive your return. The refund is made through ALPHA BANK and any interbank transaction costs are borne entirely by the customer.

Shipping costs for replacement and refunds are borne by the customer.

The address to which you must send the product for return or replacement is:


POPY LIASKOS
KIFISSAS AVENUE 105
Postal code 11523, ATHENS